TestimonialsEdwin did an excellent job. I am very happy with the service. Joe K. was very professional and knowledgable. We are very happy with the system purchase and will recommend Joe to others, Thank you to the crew that performed the installation for the clean and professional installation. Thank you for advising us on purchasing the communicating system, we are pleased with the installation the installation crew were very professional and clean. We are pleased with this new central air conditioner and its so silent is wonderful. We definitely recommend Penguin Air. Good People, Great Work! I thought you should know that I am very greatful for taking care of my Parents home in Florida while I was away. They did not know who to call when the AC unit broke down, one call to Penguin Air got them cooling in about an hour after I placed the call, I'm impressed and pleased with your prompt service. thanks. Joe came to my house for a leak problem, He not only clean out the pan and drain lines that were in very bad shape but he also installed a safety devise so that my system would shut down if the water backs up again. I only wish I would have called Penguin Air before, I had maintenance done by another company that resolted in this mess not to mention my ceiling damage. Joe was courteous and very professional. It was Sunday afternoon after I came back from church my home was in the high 80's, The tech from Penguin air was here in less than an hour, on a weekend? after calling half the phone book I couldn't believe how fast they were out here I was sure I would be without air for the rest of the day! Tech came out and had the system running in less than 30 minutes. I strongly recommend Penguin Air. I called an other AC Company for service and they were trying to sell me a new system, as they said that my system could not be fixed. I called Penguin Air and had them give me a second opinion, the technician without hesitation called somebody and immediately told me that he could have the part here by tomorrow morning, He ordered the part and got it fixed the next day. We really couldn't have asked for more polite, courteous or responsive service. I'd recommend Penguin Air Conditioning to anyone! Around 8 Pm I called for service, they were prompt to pick up the phone and before I realized the Penguin Air truck arrived at the door. The repair was quick as he had parts in the truck. I was impressed. I live out of the state, Penguin Air was recommeded by a neighbour. Thank you for your service and patience on the instructions to enter the home without me there, I thought you should know I got home yesterday and the new air conditioning system is perfect. A sincere thank you, is good to know a sevice company I can trust.. Sunday morning I had to leave town and my air conditioning was leaking, I immediately started calling contractors on the yellowpages and nobody would answer. I looked up on the internet and found Penguin Air conditiong service, two hours later the unit was up and running by a courtious technician and I was able to catch my flight not having to worry about my home. thank you for your service sincerely,
| We appreciate the fast and professional service and installation. We will certainly recommend Penguin Air with confidence. —Tony and Kristen W. Very respectful and professional individuals, Stephen Ferris has taken numerous calls from myself in trying to understand the difference between different manufacturers, models, seer ratings etc. He has taken the time to explain to me in the different estimates on how I could save money with the available rebates, helped me find the best A/C system for my money. The installation was outstanding, I feel very satisfied with my investment.
Ed did a wonderful job, he was extremely professional and polite. —Janet J. I called for emergency service at approximately 7:30am after a restless night with no air called penguin air for service, moments later about 1 hour later to be exact a technician was here. by 10am a crew was here, they set up their equipment and materials and went to work. I was there during the whole installation and I soon realized that they are a good experienced crew. By 4pm job was completed and I must say I am so very impressed by their service, knowledge and clean work they performed. I really appreciated the way they interacted. You can use our references for future customers and we would be happy to express our approval of your work. Sincere thank you, —Mike & Sara The new system is terrific, Stephen....I recognized immediately , how right, was the suggestion that pouring money into repairs of an older system, with the idea of squeezing as much use out of sit, as possible, was the utmost in foolishness. I had been spending upwards of 200 dollars a year for maintenance on a system that provided questionable cooling. Vent temperature that I measured almost daily never was cooler than about 74 degrees... as compared to the new system, Rheem, that gets down to 60 degrees at vents with no effort at all. ...additionally, there is noticeably more air volume coming out of the ceiling vents. I'll be glad to note the Kilowatt hours saved over the next three months. and let you know the dollars saved on the electric bill. Thanks again for your help and the fine installation your men have done for me. Quality of work and service in one word Awesome. Penguin air shows that they care about their customers concerns and is willing to take the extra initiative to insure satisfaction. There are many AC companies out there but in my experience Penguin Air is the one to beat. Thank you for the great service! Thank you for advising us on purchasing the communicating system, we are pleased with the installation the installation crew were very professional and clean. We are pleased with this new central air conditioner and its so silent is wonderful. We definitely recommend Penguin Air. Good People, Great Work! Best experience I've had with air conditioning companies, my air conditioner died out late afternoon just as I got home from work, I called the company that I had maintenance service with, and an answering service picked up and for the next two hours being in an unbearable heat I called them again, the same operator from an answering service picked up. I immediately went online and found Penguin Air, they were here in an hour got me cooling, the other company did not even call me that night, I never thought I would be so greatful for this guys to show up as they did, had the parts quick fix, Penguin Air is now my official AC Contractor of choice! — Larry T. |